The Importance of Saying Thank You to Your Customers
Today's post comes from my own personal experience this past Halloween.
I'm not a huge fan of Halloween, but I decided to turn on our porch light and provide candy for the neighborhood ghosts and goblins this year. Boy, did I encounter some ungrateful kids!
Of the ten groups of kids who rang my doorbell, only one or two actually took the time to say "thank you." One kid even told me that he didn't like the kind of candy I had given him, and he wanted a different kind instead. Yikes!
How can you keep ungratefulness from creeping into your small business? Here are some tips for you:
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